/ Features · missed-call text-back
Can't answer?
Karven texts them back.
You're two metres up a ladder and the phone rings out. That caller is ringing the next tradie in the list right now - unless they've already got a text from your business in their hand. Karven forwards calls to your real mobile; the moment one rings out, the caller gets an instant branded text with your instant-quote link, and the conversation lands in your inbox.
- Instant text-back
- Your branding
- Lands in your inbox
- Instant-quote link
§01 / What you get
The moving parts.
Rings your real phone first
Your Karven number forwards straight to your mobile like a normal call - you see the customer's real number and just answer. The text-back only fires when you genuinely can't pick up.
Instant, not 'when you're free'
The text goes the second the call rings out. Research on missed business calls is brutal: most callers don't leave voicemail and don't ring back - they ring the next number. A text in their hand keeps you in the running.
Reads like you, not a robot
The message carries your business name and invites a reply: 'Sorry we missed your call - text us what you need.' No pretending you answered. Honest and useful.
Instant-quote link included
The text carries your public quote page, so a keen customer can price their own job while they wait. The lead drops into Karven with their details attached.
The reply lands in your inbox
When the caller texts back, it threads into the same Karven inbox as every other conversation - pipeline lane, linked quote, request-payment and all. Nothing lives in a separate app.
Guard rails on by default
Opt-in per workspace. One text per caller per hour, Australian mobiles only, and withheld numbers are left alone. Turn it off any time in Settings.
§02 / Why it matters
“A missed call isn't a missed conversation - it's a lead shopping your competitors. The tradie who texts back first usually wins the job.”
$49/mo. Per workspace, not per user. Add your apprentice for free.
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