/ Features · customer portal
Your customers see
your brand, not ours.
Every workspace gets a public profile at karven.com.au/p/<your-handle> and a per-quote accept link at /q/<token>. Both are branded with your logo, contact details, licence number, and insurance certs. Your customers never see the word 'Karven' on the surface.
- Branded /p/<handle>
- Accept-online
- Stripe deposit
- EFT discount + variation requests
§01 / What you get
The moving parts.
Public tradie profile
/p/your-handle is your trust page. Photo, services, suburbs you cover, licence number, insurance summary, recent reviews. Tradies use the URL as their Instagram bio link.
Trust wallet
Compliance certs (licence, public liability, workers' comp) verified and stamped on the portal. Customers see a state-licensee badge with the regulator's URL behind it. No more 'send me your insurance' SMS.
Accept-online with audit trail
Customer taps Accept on the /q/<token> link from their phone. Signed timestamp, IP, device, geolocation locked to the quote. You get a notification; the automation kicks the post-acceptance recipe.
Stripe deposit + EFT discount
Take a deposit on accept with Stripe. Or offer an EFT discount (e.g. 1% off if paid by direct deposit). Karven shows both options to the customer and tracks which they chose.
Variation requests
Customer wants a tweak after accepting? They request a variation from the portal; you approve / counter from the dashboard; the quote revs and re-signs without restarting from scratch.
Printable QR + PDF parity
Every quote PDF carries a QR code straight to the accept link. Hand a printed quote at the kitchen table; the customer scans, accepts, deposit lands before you've reversed out the driveway.
§02 / Why it matters
“The portal trust polish merge (4 commits, +1103 / -52) was about one thing: making it look like you, not a SaaS. Tradies don't want a Karven sticker on their work.”
$49/mo. Per workspace, not per user. Add your apprentice for free.
See all plans →