Good, better, best options

A quote with one price asks the customer "yes or no?". A quote with a few options asks "which one?", and that question gets a yes more often. Most customers don't know what they want until they see the choices side by side.

Setting it up

You build good, better and best right in the quote editor, with Pick one lines. See optional extras and Pick one for the full detail.

1. Add one line per option, one after another in the same section. For example "Treated pine deck", "Merbau deck" and "Composite deck", each with its own price.
2. Open the options on each line (the small settings button at the end of the row) and set it to Pick one.
3. On the one you'd suggest, tap Starts selected in its ⋯ menu.

The customer sees the options as one choice on their quote page. They pick one, the total follows, and when they accept, Karven locks in the option they chose. The status line on your side tells you which one, so you know what you're building.

Smaller choices: use extras instead

If the difference is one or two lines, like a colour upgrade or a few more posts, you don't need separate options. Make those lines optional extras the customer ticks on or off, or let them pick the quantity.

Tips

• Make the options genuinely different. If two are within a few per cent of each other, most people just pick the cheapest.
• Your cheapest option should still be work you'd be proud of, not a trap to make the others look good.
• Three options is plenty. More than that and customers tend to put off deciding.